Frequently Asked Question

General issues

  • How does borrowing a mobile power source work?
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    Borrowing a mobile power source is very simple. Scan the QR code, enter the desired payment method, and remove the mobile power supply. After completing the charging, you can return the mobile power to any of our radio stations. To achieve this, you just need to push the mobile power back to the power station.
  • How do I return the mobile power supply?
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    You only need to return it to the station to return the mobile power to any of our stations. You don't have to do anything else. Your loan will automatically terminate, and you will only be charged a fee during the time of borrowing the mobile power supply.
  • Do I need an application to borrow a mobile power supply?
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    No, for the sake of speed and convenience, you can scan the QR code to obtain a mobile power source without downloading the app.
  • Is the service provided 24/7?
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    Yes, mobile power devices will be available 24 hours a day and can be rented anytime, 24/7. But the equipment profit dividends of the partners are from Monday to Friday, and the profits of the cooperative stores are on Saturdays and Sundays

technical problem

  • What devices can I charge with a mobile power supply?
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    The power bank provides charging cables for all common smartphones and headphones. Offering Lightning, USB-C, and Micro USB, you can easily charge any Apple and Android device.
  • Does the power bank include charging cables?
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    Yes, Powerbank provides charging cables for all common smartphones and headphones. Offering Lightning, USB-C, and Micro USB, you can easily charge any Apple and Android device.
  • How long does it take for my smartphone to charge?
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    The charging time depends on the respective smartphones. Usually, you can charge about 80% within 20 minutes.

Cost and Payment

  • How much does it cost to borrow a mobile power supply?
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    The first 5 minutes are free! Afterwards, the fee for half an hour will start at $0.3-3 (depending on the city). The maximum usage period is 3 days. If you do not return the mobile power supply within 3 days, we will charge you $30. The power bank is yours now.
  • What payment methods can I use?
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    We currently offer the following payment methods: Visa, MasterCard, American Express, PayPal, ApplePay, and Google Pay.
  • Do I have to pay a deposit when renting a mobile power supply in the mall?
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    No, renting a mobile power supply does not require a deposit, only the cost of using the mobile power supply needs to be paid.

Cooperation issues

  • How long can I receive equipment profit dividends?
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    Starting from the day of purchase of the equipment, there is a total of 2 years of effective equipment profit dividend period.
  • Why is there no profit on weekends?
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    After the launch of mobile power supplies in the market, it is necessary to find places with high pedestrian traffic for deployment. However, the storefronts in these places have expensive rent, and the equipment rent on weekends is distributed to cooperative merchants. Therefore, stores or places with mobile power devices are also one of BETL's partners.
  • Why do withdrawals require a handling fee?
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    Handling fees include: labor wages, equipment maintenance, and taxes on profits from physical businesses.
  • After the market matures, what should partners do?
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    After the market matures, our company will open a branch in this region, and the partners in the region will change their work methods from online cooperation to offline cooperation. Major agents are responsible for placing partners' equipment on the market, and partners will continue to earn money through the equipment. In addition to the income brought by the equipment, agents can also receive equipment dividends from team members, So your current development has laid the foundation for your future income
  • What is the purpose of BETL's recruitment of partners in Eastern Europe?
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    The company adopts a business philosophy of mutual profit and development, and works with partners to maintain BETL's leading brand awareness in mobile power and stabilize market operations. Plan to achieve a 30% market share in some Eastern European countries by 2028 and promote BETL mobile power devices to every corner of the Eastern European market!